Payment methods:

  • We accept all major credit and debit cards by means of our online ordering facility (powered by PayPal) or by phone (Monday to Saturday, closed on Wednesdays) or e-mail.
  • PayPal Acceptance Mark
  • We also now accept PayPal, please e-mail us with any queries or requests and we can send you a PayPal invoice.
  • When accepting these terms and conditions in the shopping cart, you are agreeing and declaring you are the owner or authorized user of the card details provided for payment.
  • Cheques can no longer be accepted. Debit card details from a chequing account are acceptable.
  • This website is updated regularly and the date of the last update can be seen clearly on the home page, but due to the nature of our product (limited editions) the items do sell out between updates....
    To ensure the models are available please call first to confirm availability..
  • Pre - orders will not be charged for until the day the model is dispatched to the customer.
  • Shipping

 

 

  • Postage Rates:
  • Mainland England : Parcels to addresses accessible by road, are subject to a £8.50 postage charge,(unless otherwise stated) delivered by Interlink couriers usually within 2 to 3 working days of ordering.
  • Mainland Wales: Parcels to addresses accessible by road,are subject to a £8.50 postage charge,(unless otherwise stated) delivered by Interlink couriers usually within 2 to 3 working days of ordering.
  • Mainland Scotland : Parcels to addresses accessible by road,are subject to a £8.50 postage charge,(unless otherwise stated) delivered by Interlink couriers usually within 2 to 3 working days of ordering.

  • Northern Ireland BT Postcodes : Parcels are subject to a £10.00 postage charge,(unless otherwise stated) delivered by Interlink couriers usually within 2 to 3 working days of ordering.

  • UK Offshore islands

    All UK Post codes not accessible by road from mainland England are subject to a £14.00 postage charge,(unless otherwise stated), and delivered by Interlink couriers usually within 2 to 3 working days of ordering

These include:

Isle of Man, Scilly Isles, and Scottish islands with the following post codes:

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3


  • Europe Zone 1-3

    Parcels are subject to a £18.00 postage charge,(unless otherwise stated) delivered by DPD couriers usually within 2 to 3 working days of ordering

    This service covers:

  • Belgium,
  • France,
  • Germany
  • Luxembourg
  • Netherlands
  • Republic Of Ireland
  • Austria
  • Denmark
  • Liectenstein
  • Czech Republic
  • Italy
  • Slovakia
  • Spain

  • Overseas
    Items will be shipped with Fed Ex, We will get the cheapest quote possible and invoice you for the shipping cost


Pre order postage costs:

Pre - orders placed for goods with varying release dates will be subject to the relevant postage charge on each parcel dispatched. ie when ordering a number of items from the Corgi range due for release over the next 12 months your invoice will state one delivery charge, this will be charged at each shipment made throughout the life of the order....

 

  • Please note: Choosing your postage option only assists with creating your invoice, the correct postage price will be applied by us at processing.

Returns policy:

Please contact us first!!

Any unauthorised returns will not be accepted and costs incurred will not be refunded...

 

Please take care to pack any returns as you received them, poorly packaged / damaged parcels will not be accepted.

Goods must be sent back in the condition they were received, damage caused after delivery is not acceptable as a reason for a return.

Faulty items will receive immediate attention by replacement or refund, as appropriate, by return post.

Unwanted items will normally be exchanged or refunded if returned unused, within 10 days of receipt. Postage will normally be charged on exchanged items.

Please include a covering letter with details of the return, or a printout of any e-mail correspondence which you have sent or received from us, regarding your return.

Pre Order Prices:

When items are offered on the website for pre order, prices stated are based on information given to us by our suppliers, if for some reason out of our control these prices change before the delivery date, we in turn will have to change our prices to suit....

If this situation arises customers will be informed of the changes and given the opportunity to cancel or amend their order....

Cut Back Policy in Event of Short Supply :

On occasions a supplier may be unable to fulfill our order in full due to shortage of supply by the manufacturer or over subscription to the trade or for other reasons beyond our control.

In the event of this happening we will apply the following policy:

Any order for more than one piece of the item in question will be reduced to an order for one piece only.

In the event this doesn't allow enough product to supply one to each who has ordered: All orders will be sorted into date/time order and items will be allocated in single pieces to each order in date/time order to ensure that the model is supplied on a first come first served basis.

Orders must be made through our online ordering system or by phone/post providing full delivery address and payment details to be valid...

Claims of non delivery will not be considered valid after 30 days from the date of dispatch, this is due to our couriers claims procedures...

Claims of non delivery of pre paid items will not be considered valid after 2 years from the date of order without prior correspondence..

Any pre orders placed for items that fail to arrive into stock within 18 months will be canceled...

We reserve the right to decline any order submitted for processing through our online ordering system... customers will be notified if we choose not to accept their order..